Welcome to The Caffmos help and information section. Click on the relevant section for more help and information. If you question remains unanswered please contact us using the form below.

Contact Us

If you are contacting us regarding chatroom issues please ensure you provide us with the following information in your email.

1. What operating system are you using and which version ? eg Windows 10, Windows 7 etc. If you dont know this then please see here http://whatsmyos.com/

2. Which browser are you using and what version is it. If you dont know this then please see here https://updatemybrowser.org/

Please note if you are using Internet Explorer please update to a more up to date browser. Only IE 11 is partially compatible with HTML 5.

By Phone

We offer telephone support at the following times ONLY

Wednesdays 4pm- 5.30pm (GMT)

Sunday 7pm - 8pm (GMT)

Tel : 0797 075 4836

Please note. These times are subject to change but any changes will be detailed here. Please do not leave voice or text messages as these will not be replied to. The number to contact us on is shown below.